If you need a same-day appointment:
- Phone us from 8am on 0161 330 7087
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Urgent Appointment
Routine Appointments
To request a routine appointment:
- Phone us/Visit the surgery from 8am on 0161 330 7087
- Use our contact form to book an appointment
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Telephone Advice
Please ring the practice reception if you require telephone advice from the doctor or nurse. You will be booked into a telephone consultation slot and the GP or nurse will ring you back after completing their surgery session. You will NOT be allotted a specific time.
Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
If you have downloaded the on-line app. you can cancel appointments using this - for further information please see a member of staff.
From January to June this year 837 appointments were not attended at the Practice, this equates to over 200 hours of wasted time for the clinicians
Please see attached information leaflet DNA Leaflet.docx
Home Visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00am on 0161 330 7087. All visit requests will be telephone triaged prior to a visit being made.
You may only request a home visit if you are housebound or are too ill to visit the practice.
About Pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- Coughs
- Colds
- Sore throats
- Tummy trouble
- Aches and pains
- Athlete's foot
- Conjuctivitis
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment but may need a referral.
Most pharmacies have a private consultation room. This allows you to discuss issues without being overheard.
There are 7 clinical pathways:
- Sinusitis - 12 years and over
- Sore Throat - 5 years and over
- Acute Otitis media - 1-17 years
- Infected insect bites - 1 year and over
- Impetigo - 1 year and over
- Shingles: 18 years and over
- Uncomplicated UTI: Women 16 to 64
What To Do When We Are Closed
If you require medical assistance or advice outside of normal surgery hours please contact NHS 111.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or severe shortness of breath constitute an emergency.
Or you can use the link below:
https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/when-to-use-111/